wakazi
How it works
Wakazi · Nairobi
Hiring a caregiver in Nairobi: not on Wakazi yet
Care work can't be booked on Wakazi yet. Babysitting, after-school care, and elderly, special-needs and postpartum support will need a DCI police clearance issued within the last 12 months plus a Sexual Offences Act disclosure, confirmed by Wakazi with DCI — and that check isn't switched on yet. Clinical care, such as patient home care, needs Nursing Council registration and isn't offered.
Not available on Wakazi yet
These services can't be booked on Wakazi yet. Each needs a licence or registration required by law, or a police clearance required by Wakazi, that Wakazi can't check yet — or the law lets only licensed companies offer it.
- After-school care
- Babysitting
- Elderly care
- Patient home care
- Postpartum support
- Special needs care
How Wakazi checks workers
Every worker confirms their email before they can take ordinary work, and needs a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie (it is not a government-database check). Profiles carry facts you can check at a glance: ratings and written reviews left only by customers who actually completed the work — free for everyone to read; and a reliability score built from real response and completion signals — never self-declared. Where the law requires a licence, a service opens on Wakazi only once Wakazi can check that licence with its issuer. Work photos come from the worker's own portfolio, and no phone number or exact location is ever shown before you connect.
How booking works
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Post a Request or browse Offers
Describe what you need — text, voice or a photo — and let the AI helper draft a clear plan you confirm. Or browse real Service Offers from nearby workers.
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Choose a worker
Read their offer, skills, typical rate, availability, ratings and work photos. No endless lists — just the people who fit.
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Activate the Work Session
A digital Session activation opens chat, calls, live arrival tracking and the arrival PIN. Agree the service price and payment directly between you.
Common questions
When will care work open?
Only once Wakazi can confirm each caregiver's police clearance with DCI and the policy has Kenyan legal sign-off. Until then Wakazi doesn't take care Requests — ratings and an ID check alone aren't enough for the care of children or vulnerable adults.
What will a police clearance show?
That DCI issued the certificate on its date and that it is genuine. It reflects DCI records on that date only: Wakazi does not run a new criminal-record search, and a clearance is not a guarantee of anyone's conduct.
Need help with something else?
Download Wakazi free, post a Request or browse Service Offers, and connect with workers nearby — read their reviews first. Free Core keeps ordinary work open for everyone.