wakazi How it works

Wakazi · Nairobi

Hire a mover in Nairobi

A bedsitter move across town, an office relocation to Upper Hill, or heavy lifting at a Kamakis plot — movers on Wakazi come with real ratings for careful handling, so moving day stops being a gamble on a stranger's number.

Services you can book

Not available on Wakazi yet

These services can't be booked on Wakazi yet. Each needs a licence or registration required by law, or a police clearance required by Wakazi, that Wakazi can't check yet — or the law lets only licensed companies offer it.

How Wakazi checks workers

Every worker confirms their email before they can take ordinary work, and needs a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie (it is not a government-database check). Profiles carry facts you can check at a glance: ratings and written reviews left only by customers who actually completed the work — free for everyone to read; and a reliability score built from real response and completion signals — never self-declared. Where the law requires a licence, a service opens on Wakazi only once Wakazi can check that licence with its issuer. Work photos come from the worker's own portfolio, and no phone number or exact location is ever shown before you connect.

How booking works

  1. Post a Request or browse Offers

    Describe what you need — text, voice or a photo — and let the AI helper draft a clear plan you confirm. Or browse real Service Offers from nearby workers.

  2. Choose a worker

    Read their offer, skills, typical rate, availability, ratings and work photos. No endless lists — just the people who fit.

  3. Activate the Work Session

    A digital Session activation opens chat, calls, live arrival tracking and the arrival PIN. Agree the service price and payment directly between you.

Common questions

Truck included or labour only?

Labour only for now: movers on Wakazi pack, load, lift and carry. Pickup-truck hire with a driver needs an NTSA licence check Wakazi can't do yet, so arrange the vehicle separately and say so in your post.

How do I protect fragile items?

Call them out in the post and in the chat — movers who handle fragiles well earn that reputation in their reviews. Check the written reviews on their card, not just the stars.

What does it cost to hire a mover?

Posting a Request and browsing Service Offers is free. To open chat, calls and live tracking for a job, the customer activates a digital Work Session — a small digital purchase priced by the app store for your country. The service payment itself is between you and the worker; Wakazi never takes a cut of it, and free Core keeps ordinary work access open for everyone.

Do workers see my exact address?

No. Before you connect, both sides only ever see an approximate, grid-rounded area. Your exact location and phone number stay hidden until you and the worker agree to work together — and the same privacy applies to the worker.

How do I know the worker is qualified?

Every worker has confirmed their email, ratings come only from real completed work, and the reliability score reflects actual response and completion history. Workers need a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie; Wakazi does not check a government database. Where the law requires a licence, the service opens only once Wakazi can check it, and the licence then shows its issuer, scope and the date Wakazi checked it.

Ready to hire a mover?

Download Wakazi free, post a Request or browse Service Offers, and connect with workers nearby — read their reviews first. Free Core keeps ordinary work open for everyone.