wakazi
How it works
Wakazi · Nairobi
Hire a cleaner in Nairobi
Deep cleans before a move-out in Kileleshwa, post-construction dust in a new Kitengela place, or a weekly housekeeper in Lavington — cleaning is Nairobi's most rebooked service. Post a Request once, connect with a well-reviewed cleaner, and rehire the same one by rating the job well.
Services you can book
- Deep cleaning
- House cleaning
- Housekeeping
- Office cleaning
- Post-construction cleaning
- Sofa & carpet cleaning
- Window cleaning
Not available on Wakazi yet
These services can't be booked on Wakazi yet. Each needs a licence or registration required by law, or a police clearance required by Wakazi, that Wakazi can't check yet — or the law lets only licensed companies offer it.
- Live-in housekeeping
How Wakazi checks workers
Every worker confirms their email before they can take ordinary work, and needs a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie (it is not a government-database check). Profiles carry facts you can check at a glance: ratings and written reviews left only by customers who actually completed the work — free for everyone to read; and a reliability score built from real response and completion signals — never self-declared. Where the law requires a licence, a service opens on Wakazi only once Wakazi can check that licence with its issuer. Work photos come from the worker's own portfolio, and no phone number or exact location is ever shown before you connect.
How booking works
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Post a Request or browse Offers
Describe what you need — text, voice or a photo — and let the AI helper draft a clear plan you confirm. Or browse real Service Offers from nearby workers.
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Choose a worker
Read their offer, skills, typical rate, availability, ratings and work photos. No endless lists — just the people who fit.
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Activate the Work Session
A digital Session activation opens chat, calls, live arrival tracking and the arrival PIN. Agree the service price and payment directly between you.
Common questions
Can I book regular housekeeping?
Yes. Post the first job, and when you find a cleaner you trust, keep rehiring through new posts — your ratings reward their good work and make them easier to book again before someone else does.
Do cleaners bring their own supplies?
Say what you provide and what they should bring right in the job post — the AI draft helps you spell it out. You confirm the final arrangement in the chat once you connect, before the day.
What does it cost to hire a cleaner?
Posting a Request and browsing Service Offers is free. To open chat, calls and live tracking for a job, the customer activates a digital Work Session — a small digital purchase priced by the app store for your country. The service payment itself is between you and the worker; Wakazi never takes a cut of it, and free Core keeps ordinary work access open for everyone.
Do workers see my exact address?
No. Before you connect, both sides only ever see an approximate, grid-rounded area. Your exact location and phone number stay hidden until you and the worker agree to work together — and the same privacy applies to the worker.
How do I know the worker is qualified?
Every worker has confirmed their email, ratings come only from real completed work, and the reliability score reflects actual response and completion history. Workers need a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie; Wakazi does not check a government database. Where the law requires a licence, the service opens only once Wakazi can check it, and the licence then shows its issuer, scope and the date Wakazi checked it.
Ready to hire a cleaner?
Download Wakazi free, post a Request or browse Service Offers, and connect with workers nearby — read their reviews first. Free Core keeps ordinary work open for everyone.