wakazi How it works

Wakazi · Nairobi

Hire a mason in Nairobi

Bricklaying for an extension in Utawala, plastering a renovation in South B, or tiling a new kitchen — masons on Wakazi connect with Requests that fit their real skills, so the one who responds to your Request actually does that kind of work.

Services you can book

How Wakazi checks workers

Every worker confirms their email before they can take ordinary work, and needs a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie (it is not a government-database check). Profiles carry facts you can check at a glance: ratings and written reviews left only by customers who actually completed the work — free for everyone to read; and a reliability score built from real response and completion signals — never self-declared. Where the law requires a licence, a service opens on Wakazi only once Wakazi can check that licence with its issuer. Work photos come from the worker's own portfolio, and no phone number or exact location is ever shown before you connect.

How booking works

  1. Post a Request or browse Offers

    Describe what you need — text, voice or a photo — and let the AI helper draft a clear plan you confirm. Or browse real Service Offers from nearby workers.

  2. Choose a worker

    Read their offer, skills, typical rate, availability, ratings and work photos. No endless lists — just the people who fit.

  3. Activate the Work Session

    A digital Session activation opens chat, calls, live arrival tracking and the arrival PIN. Agree the service price and payment directly between you.

Common questions

Small repair or big build — both okay?

Yes. Posts range from patching a cracked wall to full-room plastering. State the scope and budget honestly in the post — it reaches masons whose skills and radius fit.

Do masons estimate materials?

Most will give you a materials list or a supply-and-labour quote in the chat once you connect. Attach a photo of the space to your post — the photo-helper drafts a clearer listing and better estimates.

What does it cost to hire a mason?

Posting a Request and browsing Service Offers is free. To open chat, calls and live tracking for a job, the customer activates a digital Work Session — a small digital purchase priced by the app store for your country. The service payment itself is between you and the worker; Wakazi never takes a cut of it, and free Core keeps ordinary work access open for everyone.

Do workers see my exact address?

No. Before you connect, both sides only ever see an approximate, grid-rounded area. Your exact location and phone number stay hidden until you and the worker agree to work together — and the same privacy applies to the worker.

How do I know the worker is qualified?

Every worker has confirmed their email, ratings come only from real completed work, and the reliability score reflects actual response and completion history. Workers need a current “ID checked by Wakazi” badge before travelling to an in-person job: a Wakazi reviewer compared their government ID with a live selfie; Wakazi does not check a government database. Where the law requires a licence, the service opens only once Wakazi can check it, and the licence then shows its issuer, scope and the date Wakazi checked it.

Ready to hire a mason?

Download Wakazi free, post a Request or browse Service Offers, and connect with workers nearby — read their reviews first. Free Core keeps ordinary work open for everyone.