Getting started
Create your account (18+), choose customer or worker, and verify your email.
Help & learning
Help & learning
Guides and answers for getting started, Requests and Offers, Work Sessions, payment and your account.
Requests & Offers
Customers post Requests or browse Offers. Workers publish Offers and see real opportunities.
Work Sessions
Chat, calls, arrival tracking, arrival PIN and progress in one place.
Payment & refunds
Digital purchases go through the app store. The service payment is private. Refunds follow store policy.
M-PESA GlobalPay
If eligible, add your M-PESA GlobalPay virtual Visa card to your Apple or Google account and use it like any card the store accepts. Wakazi never asks for your card number and never charges M-PESA directly.
Account & deletion
Delete your account any time from the app. Deletion does not cancel a store subscription.
Original guides
How to hire safely in Nairobi
Check verification badges, read reviews from completed work, agree the price and place before the session, and keep payment private.
How to get your first jobs as a fundi
Publish clear Offers with real photos, keep availability current, and respond to Requests that fit your skills.
Source control: guides describe Wakazi's own product only — no third-party data, no fabricated statistics.
Talk to Wakazi
For account help or community-program enquiries, email the Wakazi team. Do not send passwords, sign-in codes, identity documents or payment details.