Trust & safety

Safety & trust

Wakazi helps you work with the right person — safely and transparently.

Verification

Email verification for everyone; optional ID verification with a live-camera selfie, reviewed by a human.

Verified credentials

For regulated trades, verified credentials show the exact scope and recheck date — never a guarantee of workmanship.

Ratings from completed work

Ratings and reviews come only from real completed work — never bought.

Reports & blocks

Report a problem or block anyone. Blocks prevent future contact and connection.

Arrival PIN & live tracking

A 4-digit arrival code and live arrival tracking help you confirm the right person at the right place.

Emergency

The safety sheet can call emergency services (999/112).

Digital vs private payment

A Wakazi purchase is digital access. The service payment is private between you and the worker — Wakazi never processes, escrows or guarantees it.